Refund policy

We want you to like what you ordered. Not just “it’ll do”—we mean wear-it-often, grab-it-first kind of like. If something’s off, we’ll do our best to make it right.

We’re happy to help if:

• You received the wrong item

• Your order arrived damaged or defective

• There’s another issue with your order

You’ve got 30 days from delivery to let us know.

Just shoot us a message at ronbon@twocowdogs.com with your order number and a quick explanation of what went wrong. We may ask for a photo or a few additional details to help us figure things out.

Because our shirts are made to order, we handle returns and exchanges on a case-by-case basis. Depending on the situation, we may offer a replacement, refund, store credit, or another solution. Not every issue requires a return, and we'll let you know if we need the original item sent back.

Ordering the wrong size or changing your mind doesn't automatically qualify for a free replacement or refund, but we're always happy to see what we can do.

We want to be fair to our customers while keeping things reasonable for our small business.

If you have questions, just reach out. We're always happy to help.

And if you want your gear to hold up like it should, follow the care instructions that come with it. Treat it right, it'll return the favor.